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Returns and Exchanges

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Returns and Exchanges

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Cancellation of orders must be completed within 14 days of receipt of goods: fill in the form below and await instructions for the return of your item(s). Consumers must pay for the return of goods to us.

Returns after 14 days of receipt of goods will not be accepted however we may agree an exchange or credit note in exceptional circumstances. Please contact us via telephone or email to discuss.

Items received outside of this procedure may be refused or subject to additional shipping and handling charges.

Full details can be found at Terms and Conditions (Retail)

Returns and Exchanges Form

Please complete the form below to BEFORE returning goods to us. We are unable to accept any returns without this.

If you are in urgent need of an exchange it is usually quicker to place a new order and return the original item for refund.

Your name:
Your email:
Your telephone number:
Item name (include size/colour):
Where Purchased:
When Purchased:
Order Number:
Payment Reference (if you have one):
When Delivered:
Reason for Return:
What would you like us to do:
Item wanted in exchange:
Please enter any other relevant details :
Please enter the answer to 5 + 5 =

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